Returns Policies

1. We offer a 30-day trial period, within 30 days you can return or exchange the product without any conditions, but only in the country/region of purchase.

 

2. If you would like to apply for a return and refund, please contact us within seven calendar days of receiving your product(s).

Contact email service@7upawtech.com customer support to apply for a return and refund.

To proccess the refund promptly, please be sure to send return notification to 7UPAWTECH with the following information:
  • Amazon Order Number.

  • Return Product Name & Quantity.

  • Return Reason.

  • Images or Videos of Products and Intact Packaging.

We will process your return and refund application within two or five working days after receiving your email.

  

3. Telephone contact +86 18027299651 for emergency order issues. (Only available from Monday to Friday, 9 AM to 6 PM, GMT8, please check before dialing.)